Posts tagged how to write more authentic e-mails
Another trick to make conflict suck less
Another trick to make conflict suck less

The tool I want to mainly discuss here is something I call: The “We’re On The Same Team” sandwich (AKA the WOST Sandwich). It’s a technique designed to help both parties think in a more collaborative mindset instead of a competitive mindset, which is much likelier to yield higher quality solutions as well as just being more pleasant and connecting overall. The other thing I like about it is that it helps you still get your point across while giving you as good a chance as possible of feeling heard by the other person.

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